Social Perks + Salesforce Integration
Enterprise Salesforce sync is coming — surface Social Perks engagement data inside Sales Cloud, Service Cloud, and Marketing Cloud.
What this integration does
The Social Perks + Salesforce integration (in private alpha with enterprise design partners) will deliver native AppExchange-listed connectors for Sales Cloud, Service Cloud, and Marketing Cloud. Social Perks events will write to Salesforce as standard objects (Contact, Lead, Opportunity) and as custom objects for campaigns and perks.
The integration uses Salesforce's Bulk API 2.0 and Platform Events for real-time streaming. For enterprises that prefer middleware, we also publish reference patterns for MuleSoft and Boomi.
Setup in 4 steps
- 1
Talk to your Social Perks account manager
Salesforce alpha access is granted manually by our enterprise team. Reach out to schedule a scoping call.
- 2
Provision a Salesforce sandbox
We'll install the managed package in a Salesforce sandbox first so your admins can review object mappings and security model.
- 3
Map objects and fields
Pick which Social Perks events map to Salesforce standard or custom objects. Field mapping is fully configurable.
- 4
Promote to production
After validation in sandbox, the package is deployed to production and bi-directional sync turns on.
5 ways to use this
- Push every approved submission to a Salesforce Lead with source = Social Perks
- Score Salesforce Contacts based on cumulative perk activity for sales prioritization
- Build Marketing Cloud journeys that branch on Social Perks events
- Surface campaign ROI inside Salesforce dashboards via custom report types
- Sync perk redemptions into Service Cloud cases for post-purchase support workflows
Popular workflows
Push every approved submission to a Salesforce Lead with source = Social Perks
Score Salesforce Contacts based on cumulative perk activity for sales prioritization
Build Marketing Cloud journeys that branch on Social Perks events
Frequently asked questions
Is Salesforce integration on AppExchange?
AppExchange listing is in the security-review phase. Alpha customers run the managed package directly today.
Which Salesforce editions are supported?
Enterprise, Unlimited, and Performance editions. Professional may require an API add-on.
Does it support Marketing Cloud?
Yes. Marketing Cloud Engagement journeys can be triggered from Social Perks events via Platform Events.
How is data security handled?
OAuth + scoped API access. Field-level encryption is supported for sensitive customer data.
Can I use MuleSoft instead?
Yes. We publish reference MuleSoft flows that hit our REST API. Same for Boomi.
When will it be generally available?
Targeted GA is within the next year. Alpha customers get a free 12-month enterprise license.
Get started with Salesforce
Be first in line when the Salesforce integration launches. Join the waitlist and we'll email you when it's ready.
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