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Switching from Loox? Here's why small businesses make the switch. Loox: Photo and video reviews app for Shopify — beautiful widgets, Shopify-only.
Last updated May 2026 · 7 min read
Why people switch from Loox
We talk to dozens of Loox customers every month. These are the four reasons that come up most often:
- 1Shopify-only — if you expand to a brick-and-mortar location, a Square POS, or a non-Shopify channel, Loox doesn't follow you.
- 2Reviews are the only job — you still need separate tools for referrals, social posts, influencer outreach, and loyalty.
- 314-day trial only, no forever-free plan. Once the trial ends you're paying $9.99–$299/mo for reviews alone.
- 4No AI campaign generation — Loox's AI is limited to review summaries and sentiment tagging.
What Social Perks does differently
Five concrete differentiators — not generic claims:
- Works anywhere — Shopify, Square, WooCommerce, Toast, Mindbody, or no POS at all.
- Reviews + referrals + perks-for-posts + influencer marketplace in one tool, not four.
- AI agent designs the campaign (perk, copy, schedule) instead of just collecting reviews.
- Perk-for-post model gets customers posting on Instagram and TikTok, not just leaving on-site stars.
- Free forever tier — no 14-day cliff.
How migration works
Three steps. Most brands complete the full migration in 1–2 business days.
Export reviews from Loox
Loox → Settings → Export → Reviews. Choose CSV format. Download includes photos and videos as URLs.
Import into Social Perks
Upload the CSV in the import wizard. Photos and videos rehost to our CDN automatically. Star ratings, customer names, and review dates preserve.
Install the review widget
On Shopify: install our app, paste the widget into your product template. On any other site: drop in the embed snippet. Done.
What you get with Social Perks that Loox doesn't
- ✓Free forever tier (Loox is trial-only)
- ✓Works off Shopify too — Square, Toast, Mindbody, brick-and-mortar
- ✓AI-generated multi-channel perk campaigns
- ✓Built-in influencer marketplace and perk-for-post flows
- ✓Local SEO tools for Google Business Profile and Yelp
What you'd give up by switching
Honest tradeoffs. We'd rather you know up front than discover them in week two:
- !Loox's on-site widget polish is genuinely best-in-class — 8+ years of Shopify theme hardening. Ours is good; theirs is the gold standard.
- !Loox's photo-first review collection flow is uniquely tuned for eCommerce — if that's literally your only need, theirs is more specialized.
Pricing comparison
| Plan / feature | Social Perks | Loox |
|---|---|---|
| Starter price | Free forever | 14-day trial only |
| Entry paid plan | $19/mo | $9.99/mo Beginner |
| Mid-tier | $79/mo (everything) | $34.99/mo Scale |
| Works off Shopify | Yes | No — Shopify only |
| Bundled tools | Reviews + referrals + perks + influencer | Reviews only |
FAQ: Switching from Loox
+Will I lose my photo and video reviews?
No — photos and videos rehost to our CDN during import and keep their original star ratings, customer names, and dates.
+Does the review widget look the same?
Close but not identical. Our widget supports the same photo-first grid, carousel, and star summary layouts. Most customers can't tell the difference after the swap.
+What about my Google seller-rating feed?
We support the Google seller-ratings schema. Your aggregate star rating and review count continue feeding Google Shopping after migration.
+Can I migrate if I'm not on Shopify?
Yes. That's one of the main reasons people switch. We work on Shopify, WooCommerce, Square, Toast, Mindbody, or any custom site.
+How much do I save vs Loox?
Depends on your plan. Loox Beginner ($9.99/mo) vs our free tier saves you about $120/year for the same review functionality. Loox Unlimited ($299.99/mo) vs our $79/mo Pro saves $2,650/year.
+Do I need to keep Loox during the trial?
Run both in parallel for 7–14 days, verify reviews appear correctly, then cancel Loox. We provide a side-by-side checklist.
Try Social Perks free for 14 days
No credit card. No demo. Import your Loox data in 30 minutes and run your first AI-generated campaign in under 10. Keep the free tier as long as you want.