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Customer acquisition

How to run a successful giveaway

9 min readΒ·IntermediateΒ·8 steps

What you'll learn

  • β†’Why most giveaways fail to grow real customers
  • β†’Prize selection that filters for ideal customers
  • β†’Legal compliance (it's required)
  • β†’How to convert entrants into customers

Before you start

  • β–‘A prize worth $50+ that your target customer wants
  • β–‘A platform to host the giveaway
  • β–‘An email or SMS capture mechanism

Most giveaways grow vanity metrics. A well-designed one grows real customers. The difference is the prize.

The steps

  1. Step 01

    Pick a prize only your ideal customer wants

    An iPad attracts everyone. A $200 store credit attracts your future customer. Niche prize = niche audience.

  2. Step 02

    Set entry friction (not too low)

    Low friction = freebie hunters. Email + one social action is the sweet spot.

  3. Step 03

    Write clear, legal rules

    No purchase necessary, age requirement, region, end date, winner selection. Required by law in most regions.

  4. Step 04

    Promote across owned channels

    Email list, social, in-store signage. Don't rely on virality.

  5. Step 05

    Use a giveaway tool

    Gleam, KingSumo, or Vyper handle entry verification, drawing, and notification.

  6. Step 06

    Pick the winner publicly

    Live video selection or screen-recorded random.org. Trust requires transparency.

  7. Step 07

    Give all entrants a consolation offer

    Everyone who didn't win gets 15% off. This is where revenue lives.

  8. Step 08

    Email the list for 30 days post-giveaway

    Most conversions happen in the 30 days after, not during. Sequence it.

Common questions

+Are giveaways legal?

Yes, with rules. Avoid 'consideration' (no purchase necessary) and follow state/country sweepstakes laws.

+What's the best platform?

Instagram for awareness, email for conversion. Run both.

+How long should it run?

1–2 weeks max. Longer = momentum dies.

+Should I require a follow?

Be careful β€” Instagram doesn't allow requiring a follow as an entry method (though many do).

+Will all my new followers unfollow?

Some will. That's fine. The 20% who stay are real customers.

What to do next

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