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Analytics & growth

How to build a marketing funnel

10 min readΒ·IntermediateΒ·7 steps

What you'll learn

  • β†’Top/middle/bottom of funnel: what belongs where
  • β†’Content per funnel stage
  • β†’Measuring drop-off
  • β†’Optimizing the leakiest stage first

Before you start

  • β–‘A product or service with a known sales process
  • β–‘Analytics on each step

A funnel isn't an aesthetic β€” it's a tool for finding where you're losing money. Built once, it pays forever.

The steps

  1. Step 01

    Map your current customer journey

    Awareness β†’ consideration β†’ decision β†’ retention β†’ referral. Write down every touchpoint.

  2. Step 02

    Identify content per stage

    TOFU = educational (blog, social). MOFU = comparison (case studies, demos). BOFU = trust (testimonials, free trial).

  3. Step 03

    Build conversion events for each stage

    Email signup, demo request, first purchase, repeat purchase. Track in analytics.

  4. Step 04

    Measure stage-to-stage conversion rates

    100 visitors β†’ 20 leads (20%) β†’ 4 customers (20%) β†’ 2 repeats (50%). Find the leak.

  5. Step 05

    Optimize the leakiest stage first

    Don't optimize traffic if conversion is the issue. Pareto applies.

  6. Step 06

    Build a retention loop

    Repeat customers fund acquisition. Email sequences, loyalty, referrals.

  7. Step 07

    Review and refine quarterly

    Stages and content needs evolve. Refresh per quarter.

Common questions

+Is the funnel dead?

The metaphor's lazy but the math still works. Customers do move through stages.

+How many stages should I have?

3–5. More than 7 = you're overthinking.

+Where do most leaks happen?

Usually middle (consideration) β€” the boring stage everyone skips.

+Do I need separate content per stage?

Yes β€” same content rarely works across stages.

+What tools help?

GA4 for measurement, HubSpot or ConvertKit for nurture, a notebook for thinking.

What to do next

Social Perks turns happy customers into a marketing team. Free 14-day trial. No card required.

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