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Analytics & growth

How to A/B test marketing campaigns

9 min readΒ·IntermediateΒ·7 steps

What you'll learn

  • β†’Why most small businesses A/B test wrong
  • β†’Sample size 101 (calculators included)
  • β†’What to test (and what not to)
  • β†’Reading results without fooling yourself

Before you start

  • β–‘A list or audience large enough for splits
  • β–‘A testing tool or manual split

Most A/B tests at small scale are noise. Done right, they're the closest thing to free intelligence. Here's how to do them honestly.

The steps

  1. Step 01

    Pick one element to test

    Subject line OR CTA OR image β€” never multiple at once. Multivariate needs huge samples.

  2. Step 02

    Calculate sample size first

    Use a free calculator (Evan Miller, Optimizely). Most subject-line tests need 1,000+ per arm to detect a 10% lift.

  3. Step 03

    Run for a full cycle

    Email tests: minimum 24 hours. Ad tests: at least 7 days to account for day-of-week effects.

  4. Step 04

    Don't peek and stop early

    Early 'winners' often regress. Wait for the calculated sample.

  5. Step 05

    Calculate statistical significance

    Aim for 95% confidence. Below that = inconclusive, not 'winner'.

  6. Step 06

    Implement winners and retest

    Test β†’ implement β†’ re-baseline β†’ test again. Compounding lifts beat one-off wins.

  7. Step 07

    Log every test

    What, when, result. After 12 months you'll have a playbook.

Common questions

+How small a list can A/B test?

Below 500 per arm, results are usually noise. Test bigger things less often.

+Best free calculator?

Evan Miller's A/B test calculator.

+What if I have no significant result?

Often correct β€” they're equal. Pick the simpler version and move on.

+Can I test pricing?

Carefully β€” and never on customers who'd compare prices.

+How long between tests?

Run one at a time. Overlapping tests confound each other.

What to do next

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